/* ===== Design tokens ===== */
:root {
  --ink: #0b0a08;
  --ink-soft: #17140f;
  --ink-softer: #221e17;
  --gold: #b2965a;
  --gold-light: #d9bd7e;
  --gold-deep: #8c7440;
  --cream: #f6f1e4;
  --cream-dim: #ece4d0;
  --white: #ffffff;
  --text-dark: #201c14;
  --text-muted: #5a5344;
  --text-light: #f6f1e4;
  --text-light-muted: #c9c0aa;

  --font-display: 'Oswald', sans-serif;
  --font-body: 'Inter', sans-serif;

  --radius: 10px;
  --sticky-bar-h: 96px;
  --shadow-md: 0 12px 30px -12px rgba(11, 10, 8, 0.35);
  --shadow-lg: 0 24px 60px -20px rgba(11, 10, 8, 0.45);
  --wrap: 1180px;
}

/* ===== Reset ===== */
* { box-sizing: border-box; }
html { scroll-behavior: smooth; }
body {
  margin: 0;
  font-family: var(--font-body);
  color: var(--text-dark);
  background: var(--cream);
  line-height: 1.6;
  -webkit-font-smoothing: antialiased;
}
img { max-width: 100%; display: block; }
a { color: inherit; text-decoration: none; }
ul { list-style: none; margin: 0; padding: 0; }
h1, h2, h3 { font-family: var(--font-display); margin: 0; line-height: 1.15; letter-spacing: 0.01em; }
p { margin: 0; }
button { font: inherit; cursor: pointer; }
.icon { width: 18px; height: 18px; fill: currentColor; }

.skip-link {
  position: absolute;
  left: -9999px;
  top: 0;
  background: var(--gold);
  color: var(--ink);
  padding: 10px 16px;
  z-index: 200;
  font-weight: 600;
}
.skip-link:focus { left: 12px; top: 12px; }

:focus-visible {
  outline: 3px solid var(--gold);
  outline-offset: 2px;
}

.wrap {
  max-width: var(--wrap);
  margin: 0 auto;
  padding: 0 24px;
}

/* ===== Buttons ===== */
.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  padding: 12px 22px;
  border-radius: 999px;
  font-weight: 600;
  font-size: 0.95rem;
  border: 2px solid transparent;
  transition: transform 0.15s ease, background 0.15s ease, color 0.15s ease, box-shadow 0.15s ease;
  white-space: nowrap;
}
.btn--gold {
  background: var(--gold);
  color: var(--ink);
}
.btn--gold:hover { background: var(--gold-light); transform: translateY(-1px); }
.btn--outline {
  border-color: rgba(246, 241, 228, 0.6);
  color: var(--text-light);
}
.btn--outline:hover { border-color: var(--gold-light); color: var(--gold-light); }
.btn--outline-light {
  border-color: var(--ink);
  color: var(--ink);
}
.btn--outline-light:hover { background: var(--ink); color: var(--text-light); }
.btn--lg { padding: 15px 28px; font-size: 1rem; }
.btn--block { width: 100%; }

/* ===== Top strip ===== */
.top-strip {
  background: var(--ink);
  color: var(--text-light-muted);
  font-size: 0.78rem;
  letter-spacing: 0.04em;
}
.top-strip__inner {
  display: flex;
  justify-content: space-between;
  padding: 8px 24px;
}
.top-strip__item--right { color: var(--gold-light); }

/* ===== Header ===== */
.site-header {
  background: var(--ink);
  position: sticky;
  top: 0;
  z-index: 100;
  box-shadow: var(--shadow-md);
}
.site-header__inner {
  display: flex;
  align-items: center;
  gap: 16px;
  padding: 12px 24px;
}
.brand {
  display: flex;
  align-items: center;
  gap: 12px;
  margin-right: auto;
}
.brand__logo { width: 52px; height: 52px; border-radius: 50%; }
.brand__text { display: flex; flex-direction: column; line-height: 1.1; }
.brand__name {
  font-family: var(--font-display);
  color: var(--text-light);
  font-size: 1.15rem;
  font-weight: 600;
}
.brand__sub {
  font-family: var(--font-display);
  color: var(--gold);
  font-size: 0.7rem;
  letter-spacing: 0.18em;
}

.main-nav {
  display: flex;
  gap: 18px;
}
.main-nav a {
  color: var(--text-light-muted);
  font-weight: 500;
  font-size: 0.88rem;
  white-space: nowrap;
  transition: color 0.15s ease;
}
.main-nav a:hover { color: var(--gold-light); }

.header-cta { display: flex; align-items: center; gap: 12px; }
.header-cta__phone {
  display: flex;
  align-items: center;
  gap: 8px;
  color: var(--text-light);
  font-weight: 600;
}
.header-cta__phone .icon { fill: var(--gold); }
.header-cta__phone:hover { color: var(--gold-light); }

.nav-toggle {
  display: none;
  flex-direction: column;
  justify-content: center;
  gap: 5px;
  width: 40px;
  height: 40px;
  background: transparent;
  border: none;
  padding: 0;
}
.nav-toggle span {
  display: block;
  height: 2px;
  background: var(--text-light);
  border-radius: 2px;
}

/* ===== Hero ===== */
.hero {
  position: relative;
  min-height: 640px;
  display: flex;
  align-items: center;
  overflow: hidden;
  color: var(--text-light);
}
.hero__bg { position: absolute; inset: 0; z-index: 0; }
.hero__bg img { width: 100%; height: 100%; object-fit: cover; }
.hero__scrim {
  position: absolute;
  inset: 0;
  background: linear-gradient(100deg, rgba(11,10,8,0.92) 20%, rgba(11,10,8,0.65) 55%, rgba(11,10,8,0.35) 100%);
}
.hero__inner { position: relative; z-index: 1; padding-top: 72px; padding-bottom: 72px; max-width: 680px; }
.eyebrow {
  font-family: var(--font-display);
  color: var(--gold-deep);
  text-transform: uppercase;
  letter-spacing: 0.18em;
  font-size: 0.82rem;
  font-weight: 600;
  margin-bottom: 14px;
}
.eyebrow--light { color: var(--gold-light); }
.hero__title {
  font-size: clamp(2.4rem, 5.5vw, 3.8rem);
  color: var(--white);
  margin-bottom: 20px;
  text-transform: uppercase;
}
.hero__rating {
  display: flex;
  align-items: center;
  gap: 10px;
  margin-bottom: 18px;
  color: var(--white);
  font-weight: 700;
  font-size: 1rem;
}
.hero__rating-stars { color: var(--gold); letter-spacing: 2px; font-size: 1.05rem; }
.hero__rating-muted { color: var(--text-light-muted); font-weight: 500; font-size: 0.9rem; }
.hero__lede { font-size: 1.1rem; color: var(--text-light-muted); max-width: 540px; margin-bottom: 32px; }
.hero__ctas { display: flex; gap: 16px; flex-wrap: wrap; margin-bottom: 36px; }
.hero__badges { display: flex; gap: 22px; flex-wrap: wrap; }
.hero__badges li {
  font-size: 0.85rem;
  font-weight: 600;
  color: var(--text-light);
  padding-left: 22px;
  position: relative;
}
.hero__badges li::before {
  content: '';
  position: absolute;
  left: 0; top: 4px;
  width: 14px; height: 14px;
  border-radius: 50%;
  background: var(--gold);
}

/* ===== Quick tiles ===== */
.quick-tiles { background: var(--ink); padding: 0 0 40px; margin-top: -2px; }
.quick-tiles__grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 16px;
}
.quick-tile {
  background: var(--ink-soft);
  border: 1px solid var(--ink-softer);
  border-radius: var(--radius);
  padding: 24px 16px;
  text-align: center;
  color: var(--text-light);
  transition: transform 0.15s ease, border-color 0.15s ease;
}
.quick-tile:hover { transform: translateY(-3px); border-color: var(--gold); }
.quick-tile__icon { color: var(--gold); display: inline-block; width: 40px; height: 40px; margin-bottom: 12px; }
.quick-tile__icon svg { width: 100%; height: 100%; }
.quick-tile__label { display: block; font-weight: 600; font-size: 0.95rem; }

/* ===== Image band ===== */
.image-band {
  position: relative;
  height: 340px;
  overflow: hidden;
}
.image-band img { width: 100%; height: 100%; object-fit: cover; object-position: center 78%; }
.image-band__scrim {
  position: absolute;
  inset: 0;
  background: linear-gradient(to top, rgba(11,10,8,0.75), rgba(11,10,8,0) 55%);
}
.image-band__caption {
  position: absolute;
  left: 24px;
  bottom: 24px;
  right: 24px;
  max-width: var(--wrap);
  margin: 0 auto;
  color: var(--white);
  font-family: var(--font-display);
  text-transform: uppercase;
  letter-spacing: 0.04em;
  font-size: clamp(1.1rem, 2.4vw, 1.5rem);
}

/* ===== Sections ===== */
.section { padding: 88px 0; }
.section--dark { background: var(--ink); color: var(--text-light); }
.section--tint { background: var(--cream-dim); }
.section__title {
  font-size: clamp(1.9rem, 3.5vw, 2.6rem);
  text-transform: uppercase;
  margin-bottom: 16px;
  color: var(--ink);
}
.section__title--light { color: var(--white); }
.section__lede { color: var(--text-muted); font-size: 1.05rem; max-width: 640px; margin-bottom: 48px; }
.section__lede--light { color: var(--text-light-muted); }

/* ===== Services grid ===== */
.services-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 24px;
}
.service-card {
  display: block;
  background: var(--white);
  border-radius: var(--radius);
  padding: 32px 28px;
  box-shadow: var(--shadow-md);
  border: 1px solid rgba(178, 150, 90, 0.15);
  color: inherit;
  text-decoration: none;
  transition: transform 0.15s ease, box-shadow 0.15s ease;
}
.service-card:hover { transform: translateY(-4px); box-shadow: var(--shadow-lg); }
.service-card__icon { color: var(--gold-deep); display: inline-block; width: 44px; height: 44px; margin-bottom: 16px; }
.service-card__icon svg { width: 100%; height: 100%; }
.service-card h3 { font-size: 1.2rem; margin-bottom: 10px; color: var(--ink); }
.service-card p { color: var(--text-muted); font-size: 0.96rem; }
.service-card__link {
  display: inline-block;
  margin-top: 14px;
  color: var(--gold-deep);
  font-weight: 700;
  font-size: 0.9rem;
}
.service-card:hover .service-card__link { color: var(--ink); }
.service-card--cta {
  background: var(--ink);
  color: var(--text-light);
  display: flex;
  flex-direction: column;
  justify-content: center;
  gap: 12px;
}
.service-card--cta h3 { color: var(--white); }
.service-card--cta p { color: var(--text-light-muted); margin-bottom: 6px; }

/* ===== Why us ===== */
.why-us__inner {
  display: grid;
  grid-template-columns: 1.3fr 0.9fr;
  gap: 56px;
  align-items: center;
}
.why-us__image img {
  display: block;
  width: 100%;
  height: auto;
  border-radius: var(--radius);
  box-shadow: var(--shadow-lg);
  aspect-ratio: 4 / 5;
  object-fit: cover;
}
.features-grid {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 28px;
}
.feature__icon { color: var(--gold); display: inline-block; width: 48px; height: 48px; margin-bottom: 16px; }
.feature__icon svg { width: 100%; height: 100%; }
.feature h3 { color: var(--white); font-size: 1.1rem; margin-bottom: 8px; }
.feature p { color: var(--text-light-muted); font-size: 0.95rem; }

/* ===== Gallery ===== */
.gallery-grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 18px;
}
.gallery-item {
  position: relative;
  margin: 0;
  border-radius: var(--radius);
  overflow: hidden;
  box-shadow: var(--shadow-md);
  aspect-ratio: 1 / 1;
}
.gallery-item img { width: 100%; height: 100%; object-fit: cover; transition: transform 0.35s ease; }
.gallery-item:hover img { transform: scale(1.06); }
.gallery-item figcaption {
  position: absolute;
  left: 0; right: 0; bottom: 0;
  padding: 14px 16px;
  background: linear-gradient(to top, rgba(11,10,8,0.85), transparent);
  color: var(--white);
  font-size: 0.9rem;
  font-weight: 600;
}

@property --pos {
  syntax: '<percentage>';
  inherits: true;
  initial-value: 50%;
}

/* ===== Before / after slider ===== */
.ba-grid {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 32px;
}
.ba-card__caption {
  margin-top: 14px;
  font-weight: 600;
  color: var(--ink);
  text-align: center;
}

.ba-slider {
  position: relative;
  overflow: hidden;
  border-radius: var(--radius);
  box-shadow: var(--shadow-lg);
  width: 100%;
  cursor: ew-resize;
  touch-action: pan-y;
  user-select: none;
  --pos: 50%;
}
.ba-slider--heater { aspect-ratio: 900 / 1338; }
.ba-slider--hosebib { aspect-ratio: 900 / 969; }

.ba-slider__img {
  position: absolute;
  inset: 0;
  width: 100%;
  height: 100%;
  object-fit: cover;
  pointer-events: none;
  -webkit-user-drag: none;
}
.ba-slider__img--before {
  clip-path: inset(0 calc(100% - var(--pos)) 0 0);
}

.ba-slider__handle {
  position: absolute;
  top: 0;
  bottom: 0;
  left: var(--pos);
  width: 0;
  transform: translateX(-1.5px);
}
.ba-slider__handle::before {
  content: '';
  position: absolute;
  top: 0; bottom: 0;
  left: 0;
  width: 3px;
  background: var(--white);
  box-shadow: 0 0 0 1px rgba(11,10,8,0.25);
}
.ba-slider__grip {
  position: absolute;
  top: 50%;
  left: 50%;
  transform: translate(-50%, -50%);
  width: 46px;
  height: 46px;
  border-radius: 50%;
  background: var(--gold);
  color: var(--ink);
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: var(--shadow-md);
  border: 3px solid var(--white);
}
.ba-slider__grip svg { width: 22px; height: 22px; }
.ba-slider:focus-visible { outline: 3px solid var(--gold); outline-offset: 3px; }

/* ===== Reviews ===== */
.text-gold { color: var(--gold-deep); }
.reviews-rating {
  display: flex;
  align-items: center;
  gap: 10px;
  font-size: 1rem;
  color: var(--text-dark);
  margin-bottom: 8px;
}
.reviews-rating__stars { color: var(--gold); letter-spacing: 2px; font-size: 1.15rem; }
.reviews-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 24px;
}
.review-card {
  position: relative;
  background: var(--white);
  border-radius: var(--radius);
  padding: 28px 26px 24px;
  box-shadow: var(--shadow-md);
  border: 1px solid rgba(178, 150, 90, 0.15);
  display: flex;
  flex-direction: column;
}
.review-card__stars {
  color: var(--gold);
  letter-spacing: 3px;
  font-size: 1.05rem;
  margin-bottom: 10px;
}
.review-card__quote-mark {
  display: block;
  font-family: Georgia, 'Times New Roman', serif;
  font-size: 2.4rem;
  line-height: 1;
  color: var(--cream-dim);
  margin-bottom: 4px;
}
.review-card__text {
  font-style: italic;
  color: var(--text-dark);
  font-size: 0.98rem;
  line-height: 1.6;
  margin-bottom: 20px;
  flex-grow: 1;
}
.review-card__meta {
  padding-top: 14px;
  border-top: 1px solid var(--cream-dim);
}
.review-card__name { font-weight: 700; color: var(--ink); font-size: 0.95rem; }
.review-card__source { color: var(--text-muted); font-size: 0.85rem; margin-top: 2px; }

/* ===== FAQ ===== */
.faq__inner { max-width: 820px; }
.faq-list { display: flex; flex-direction: column; gap: 12px; }
.faq-item {
  background: var(--white);
  border: 1px solid rgba(178, 150, 90, 0.2);
  border-radius: var(--radius);
  padding: 4px 22px;
}
.faq-item summary {
  cursor: pointer;
  list-style: none;
  padding: 16px 28px 16px 0;
  font-weight: 600;
  color: var(--ink);
  position: relative;
}
.faq-item summary::-webkit-details-marker { display: none; }
.faq-item summary::after {
  content: '+';
  position: absolute;
  right: 0;
  top: 14px;
  font-size: 1.4rem;
  color: var(--gold-deep);
  line-height: 1;
}
.faq-item[open] summary::after { content: '\2212'; }
.faq-item p { color: var(--text-muted); padding-bottom: 18px; line-height: 1.6; }

/* ===== Service area ===== */
.area__inner {
  display: grid;
  grid-template-columns: 1.1fr 0.9fr;
  gap: 56px;
  align-items: center;
}
.area-list {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 10px 24px;
  margin: 28px 0;
  max-width: 480px;
}
.area__map { width: 100%; }
.area-map {
  position: relative;
  border-radius: var(--radius);
  overflow: hidden;
  box-shadow: var(--shadow-lg);
  border: 1px solid rgba(178, 150, 90, 0.35);
}
.area-map img { width: 100%; height: auto; display: block; }
.area-map-svg { position: absolute; inset: 0; width: 100%; height: 100%; }

.area-map__radius {
  fill: var(--ink);
  fill-opacity: 0.55;
  stroke: var(--gold);
  stroke-width: 5;
}

.area-map__caption {
  margin-top: 18px;
  color: var(--text-light-muted);
  font-size: 0.88rem;
  text-align: center;
}
.area-list li {
  color: var(--text-light);
  font-weight: 600;
  padding-left: 20px;
  position: relative;
}
.area-list li::before {
  content: '';
  position: absolute;
  left: 0; top: 8px;
  width: 8px; height: 8px;
  background: var(--gold);
  border-radius: 50%;
}
.area__note { color: var(--text-light-muted); font-size: 0.92rem; }
.area__note a { color: var(--gold-light); font-weight: 600; }

/* ===== CTA banner ===== */
.cta-banner { background: linear-gradient(120deg, var(--gold-deep), var(--gold)); padding: 48px 0; }
.cta-banner__inner {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 24px;
  flex-wrap: wrap;
}
.cta-banner h2 { color: var(--ink); font-size: 1.7rem; text-transform: uppercase; margin-bottom: 6px; }
.cta-banner p { color: var(--ink); opacity: 0.85; }
.cta-banner__actions { display: flex; gap: 14px; flex-wrap: wrap; }

/* ===== Contact ===== */
.contact__grid {
  display: grid;
  grid-template-columns: 0.9fr 1.1fr;
  gap: 56px;
}
.contact-list { margin-top: 28px; display: flex; flex-direction: column; gap: 18px; }
.contact-list li { display: flex; align-items: center; gap: 14px; font-weight: 600; }
.contact-list__icon {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 40px; height: 40px;
  border-radius: 50%;
  background: var(--ink);
  color: var(--gold);
  flex-shrink: 0;
}
.contact-list__icon svg { width: 18px; height: 18px; fill: none; stroke: currentColor; }
.contact-list a:hover { color: var(--gold-deep); }

.contact-form {
  background: var(--white);
  border-radius: var(--radius);
  padding: 36px;
  box-shadow: var(--shadow-md);
  border: 1px solid rgba(178, 150, 90, 0.15);
}
.contact-booking { text-align: center; }
.contact-booking__title {
  font-size: 1.5rem;
  margin: 8px 0 14px;
  color: var(--ink);
}
.contact-booking__text {
  color: var(--text-muted);
  line-height: 1.6;
  margin-bottom: 26px;
}
.form-row { margin-bottom: 18px; display: flex; flex-direction: column; gap: 6px; }
.form-row--split { display: grid; grid-template-columns: 1fr 1fr; gap: 18px; }
.form-row--split > div { display: flex; flex-direction: column; gap: 6px; }
.form-row label { font-size: 0.85rem; font-weight: 600; color: var(--ink); }
.form-row input,
.form-row select,
.form-row textarea {
  font: inherit;
  padding: 12px 14px;
  border-radius: 8px;
  border: 1.5px solid #ddd3ba;
  background: var(--cream);
  color: var(--text-dark);
}
.form-row input:focus,
.form-row select:focus,
.form-row textarea:focus {
  border-color: var(--gold);
  outline: none;
  background: var(--white);
}
.form-note { margin-top: 12px; font-size: 0.82rem; color: var(--text-muted); text-align: center; }

/* ===== Footer ===== */
.site-footer { background: var(--ink); color: var(--text-light-muted); padding: 64px 0 0; }
.footer__grid {
  display: grid;
  grid-template-columns: 1.3fr 1fr 1fr 1fr;
  gap: 32px;
  padding-bottom: 48px;
  border-bottom: 1px solid var(--ink-softer);
}
.footer__logo { width: 64px; height: 64px; border-radius: 50%; margin-bottom: 14px; }
.footer__brand p { font-size: 0.9rem; max-width: 220px; }
.footer__col h3 {
  color: var(--text-light);
  font-size: 0.95rem;
  text-transform: uppercase;
  letter-spacing: 0.08em;
  margin-bottom: 16px;
}
.footer__col ul { display: flex; flex-direction: column; gap: 10px; font-size: 0.92rem; }
.footer__address { font-style: normal; }
.footer__col a:hover { color: var(--gold-light); }
.footer__bottom { padding: 20px 24px; font-size: 0.82rem; text-align: center; }

/* ===== Sticky mobile call bubble ===== */
.sticky-call-bar {
  display: none;
  position: fixed;
  left: 50%;
  bottom: 20px;
  z-index: 98;
  width: max-content;
  max-width: calc(100vw - 32px);
  align-items: center;
  justify-content: center;
  gap: 14px;
  padding: 16px 30px;
  white-space: nowrap;
  background: var(--gold);
  color: var(--ink);
  text-decoration: none;
  border-radius: 999px;
  border: 3px solid var(--white);
  box-shadow: 0 12px 32px rgba(11, 10, 8, 0.45);
  animation: stickyCallPulse 2.4s ease-in-out infinite;
}
.sticky-call-bar::before {
  content: '';
  position: absolute;
  inset: 0;
  border-radius: 999px;
  border: 3px solid var(--gold);
  animation: stickyCallRing 2.4s ease-out infinite;
  pointer-events: none;
}
.sticky-call-bar svg { width: 32px; height: 32px; fill: currentColor; flex-shrink: 0; }
.sticky-call-bar__text { display: flex; flex-direction: column; line-height: 1.2; white-space: nowrap; }
.sticky-call-bar strong {
  font-family: var(--font-display);
  font-size: 1.4rem;
  text-transform: uppercase;
  letter-spacing: 0.03em;
  white-space: nowrap;
}
.sticky-call-bar__number { font-size: 1.02rem; font-weight: 700; white-space: nowrap; }

@keyframes stickyCallPulse {
  0%, 100% { transform: translateX(-50%) scale(1); }
  50% { transform: translateX(-50%) scale(1.05); }
}
@keyframes stickyCallRing {
  0% { opacity: 0.8; transform: scale(1); }
  100% { opacity: 0; transform: scale(1.4); }
}
@media (prefers-reduced-motion: reduce) {
  .sticky-call-bar,
  .sticky-call-bar::before {
    animation: none;
  }
}

/* ===== Floating action buttons ===== */
.fab-stack {
  position: fixed;
  bottom: 20px;
  right: 20px;
  z-index: 96;
  display: flex;
  flex-direction: row-reverse;
  align-items: center;
  gap: 14px;
}
.chat-fab {
  width: 58px;
  height: 58px;
  border-radius: 50%;
  box-shadow: var(--shadow-lg);
  flex-shrink: 0;
  background: var(--ink);
  color: var(--gold);
  border: 2px solid var(--gold);
  display: flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  transition: transform 0.15s ease, background 0.15s ease;
}
.chat-fab:hover { transform: translateY(-2px); }
.chat-fab svg { width: 26px; height: 26px; }
.chat-fab__icon-close { display: none; }
.chat-fab.is-open { background: var(--gold); color: var(--ink); }
.chat-fab.is-open .chat-fab__icon-chat { display: none; }
.chat-fab.is-open .chat-fab__icon-close { display: block; }

/* ===== Chat panel ===== */
.chat-panel {
  position: fixed;
  bottom: 92px;
  right: 20px;
  width: 370px;
  max-width: calc(100vw - 32px);
  height: min(65vh, 540px);
  background: var(--white);
  border-radius: 18px;
  box-shadow: var(--shadow-lg);
  z-index: 95;
  display: flex;
  flex-direction: column;
  overflow: hidden;
  border: 1px solid rgba(178, 150, 90, 0.25);
}
.chat-panel[hidden] { display: none; }

.chat-panel__header {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 14px 14px 14px 16px;
  background: var(--ink);
}
.chat-panel__logo { width: 34px; height: 34px; border-radius: 50%; flex-shrink: 0; }
.chat-panel__heading { flex: 1; min-width: 0; }
.chat-panel__title { font-weight: 700; font-size: 0.95rem; color: var(--white); font-family: var(--font-display); letter-spacing: 0.02em; }
.chat-panel__status { font-size: 0.72rem; color: var(--text-light-muted); margin-top: 1px; }
.chat-panel__close { background: transparent; border: none; color: var(--text-light-muted); cursor: pointer; padding: 6px; flex-shrink: 0; }
.chat-panel__close svg { width: 18px; height: 18px; display: block; }
.chat-panel__close:hover { color: var(--gold-light); }

.chat-panel__messages {
  flex: 1;
  overflow-y: auto;
  padding: 16px;
  display: flex;
  flex-direction: column;
  gap: 12px;
  background: var(--cream);
}
.chat-msg {
  max-width: 86%;
  padding: 10px 14px;
  border-radius: 14px;
  font-size: 0.88rem;
  line-height: 1.55;
}
.chat-msg--bot {
  align-self: flex-start;
  background: var(--white);
  border: 1px solid rgba(178, 150, 90, 0.2);
  color: var(--text-dark);
  border-bottom-left-radius: 4px;
}
.chat-msg--user {
  align-self: flex-end;
  background: var(--gold);
  color: var(--ink);
  font-weight: 600;
  border-bottom-right-radius: 4px;
}
.chat-msg__cta {
  display: block;
  margin-top: 10px;
  padding-top: 10px;
  border-top: 1px dashed rgba(178, 150, 90, 0.4);
  font-size: 0.85rem;
}
.chat-msg__cta a { color: var(--gold-deep); font-weight: 700; text-decoration: underline; }
.chat-msg__cta a:hover { color: var(--ink); }

.chat-panel__quick-replies {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  padding: 0 16px 12px;
  background: var(--cream);
}
.chat-chip {
  background: var(--white);
  border: 1px solid rgba(178, 150, 90, 0.35);
  color: var(--text-dark);
  font-size: 0.78rem;
  font-weight: 500;
  padding: 7px 12px;
  border-radius: 999px;
  cursor: pointer;
  transition: border-color 0.15s ease, color 0.15s ease;
}
.chat-chip:hover { border-color: var(--gold); color: var(--gold-deep); }

.chat-panel__input-row {
  display: flex;
  gap: 8px;
  padding: 12px;
  border-top: 1px solid var(--cream-dim);
  background: var(--white);
}
.chat-panel__input-row input {
  flex: 1;
  min-width: 0;
  padding: 10px 14px;
  border-radius: 999px;
  border: 1.5px solid #ddd3ba;
  font: inherit;
  font-size: 0.9rem;
  background: var(--cream);
  color: var(--text-dark);
}
.chat-panel__input-row input:focus { outline: none; border-color: var(--gold); background: var(--white); }
.chat-panel__input-row button {
  width: 40px;
  height: 40px;
  border-radius: 50%;
  background: var(--gold);
  border: none;
  color: var(--ink);
  display: flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  flex-shrink: 0;
}
.chat-panel__input-row button svg { width: 18px; height: 18px; }
.chat-panel__input-row button:hover { background: var(--gold-light); }

@media (max-width: 480px) {
  .chat-panel {
    width: calc(100vw - 24px);
    right: 12px;
    bottom: calc(var(--sticky-bar-h) + 86px);
    height: min(70vh, 520px);
  }
  .fab-stack { right: 16px; bottom: calc(var(--sticky-bar-h) + 16px); }
  .sticky-call-bar strong { font-size: 1.1rem; }
  .sticky-call-bar__number { font-size: 0.88rem; }
}

/* ===== Responsive ===== */
@media (max-width: 980px) {
  .main-nav, .header-cta { display: none; }
  .nav-toggle { display: flex; }
  .site-header__inner.is-open .main-nav {
    display: flex;
    flex-direction: column;
    position: absolute;
    top: 100%; left: 0; right: 0;
    background: var(--ink);
    padding: 20px 24px;
    gap: 18px;
    box-shadow: var(--shadow-md);
  }
  .site-header__inner.is-open .header-cta {
    display: flex;
    position: absolute;
    top: calc(100% + 168px);
    left: 0; right: 0;
    background: var(--ink);
    padding: 0 24px 20px;
    flex-direction: column;
    align-items: stretch;
  }
  .site-header__inner { position: relative; flex-wrap: wrap; }

  .quick-tiles__grid { grid-template-columns: repeat(2, 1fr); }
  .services-grid { grid-template-columns: repeat(2, 1fr); }
  .why-us__inner { grid-template-columns: 1fr; }
  .area__inner { grid-template-columns: 1fr; }
  .area__map { max-width: 440px; margin: 0 auto; }
  .why-us__image { max-width: 420px; }
  .features-grid { grid-template-columns: repeat(2, 1fr); }
  .gallery-grid { grid-template-columns: repeat(2, 1fr); }
  .reviews-grid { grid-template-columns: repeat(2, 1fr); }
  .contact__grid { grid-template-columns: 1fr; }
  .footer__grid { grid-template-columns: 1fr 1fr; }
  .top-strip__inner { flex-direction: column; gap: 2px; text-align: center; }

  .sticky-call-bar { display: flex; }
  body { padding-bottom: var(--sticky-bar-h); }
  .fab-stack { bottom: calc(var(--sticky-bar-h) + 16px); }
  .chat-panel { bottom: calc(var(--sticky-bar-h) + 88px); }
}

@media (max-width: 620px) {
  .quick-tiles__grid { grid-template-columns: repeat(2, 1fr); }
  .services-grid { grid-template-columns: 1fr; }
  .features-grid { grid-template-columns: 1fr; }
  .gallery-grid { grid-template-columns: repeat(2, 1fr); }
  .reviews-grid { grid-template-columns: 1fr; }
  .ba-grid { grid-template-columns: 1fr; }
  .form-row--split { grid-template-columns: 1fr; }
  .footer__grid { grid-template-columns: 1fr; }
  .cta-banner__inner { text-align: center; justify-content: center; }
  .hero { min-height: 560px; }
  .hero__inner { padding-top: 56px; padding-bottom: 56px; }
  .area-list { grid-template-columns: repeat(2, 1fr); }
  .image-band { height: 240px; }
}